Glossary Of Terms
A-M | N-Z

N | O | P | Q | R | S | T | U | V | W | X | Y | Z

N back to top
Nico-Bond Norstan, Inc. trade name for it’s machine composite parts.
Noble metals Name given to a specific group of metals that don’t oxidize and generally are not affected by acids including Gold, Platinum, Palladium, Rhodium, Osmium, Iridium,.
Non-Ferrous Has no iron(Fe) in it.
O back to top 
OFHC Oxygen Free High Conductivity (trade name), a well refine copper material that lacks oxygen for use in brazing applications where the oxygen would react negatively with the hydrogen gas used during that process.
Oxidation A coating or scaling that forms on material because of exposure to open air/oxygen it reduces their conductivity and increases contact resistance or contacts. e.g. rust
Oxidizing A process of heating in a furnace to allow oxygen to penetrate the material. Oxidized wire has certain properties that are suited for heading and the finished product properties as well.
P back to top 
Peripheral Void Areas on a brazed contact that are not filled in around the edges where the contact meets the backing piece.
Pierce Punch a hole through
Plating A process of electrically coating a metal with atoms of another metal.
PPM Parts Per Million; 1PPM=1 part in 1,000,000 parts
PPAP Production Part Approval Process – a process requiring analysis procedures to verify parts materials and processes used in manufacture. This is necessary for QS status on parts a supplier requires to have verified. It may be necessary to use chemical and or other microscopy analysis.
Precious metals A group of metals found in short supply often having desirable electrical characteristics including some noble metals plus gold, silver, platinum, etc.
Preoxidized
see Post Oxidized
Describes that a material was oxidized prior to heading. The wire used to make the parts was oxidized prior to using it either in house or from the supplier who sold it to Norstan. Used for Double upset parts.
Press and Sintered A process of using powdered metals blending them together compacting them into a specific shape then heating them up in special furnaces and atmospheres.
Process variation A term to describe the range of process variance.
Progressive die A stamping tool (die) used to make parts that has multiple shapes and cutting stations to blank or trim form metal from a strip of material.
Prototype An initial production to verify a design.
Post Oxidized
see Oxidized
Oxidizing – The process of adding oxygen by heating in a furnace to allow oxygen to penetrate the material. Oxidized wire has certain properties that are suited for heading and the finished product properties as well.
Q back to top 
QA/QC Quality assurance quality control. The new term is just to us the QA part since you don’t technically control quality only a process.
QS 9000 Another internationally recognized certification standard that goes beyond ISO certification. If you are QS 9000 certified it would include all those things that you did in ISO plus more.
R back to top 
Radius The term describing the degree of curvature of the face of a contact part (either convex or concave).
Refractory metals Tungsten and Molybdenum (Ma-lib-de-mum) or Moly. These have high melting points and low vapor pressures. Have high resistance to welding, pitting and arc erosion but high electrical resistances. Used in horn contacts.
Relay A device that uses an electrical signal of smaller voltage or amperage to then move a larger current or voltage through it to reduce it’s own wear.
Releases Describes a customer’s request to have parts (usually from an annual order or blanket order) sent to them on a regular or scheduled.
RFQ Request for Quote(ation).
Rivet(s) Term to describe a part with a head larger than it’s body or shank designed to be clinched or "staked" onto another part as in a blade or backing piece.
S back to top 
Screw machine A single spindle machine (sometimes made by the Swiss resembling a lathe) that a part made on one at a time. Makes a part complete (head, shank, threads etc.) one at a time. It is a slower process than heading a part and more expensive.
Semi-Tubular
see Tubular
A part (contact or rivet) that has a partial hole in the shank.
Shank A portion of a contact or rivet that is usually inserted into a hole.
Shear A process variation where the head of the rivet is scraped along the die and a small piece of that goes into the die of a part creating a defective part.
Shear Strength The amount of force (there is more that one measurement standard) it takes to remove or separate two bonded materials.
Shut A visible section of the head of a part where material meets in a fold due to the forming of the part while heading. This is not always bad since some parts can’t be formed in heading without this process.
Shopfloor A term that designates the area where products are primarily produced.
Skiving A cutting process removing or separating clad metals, usually precious metals from base metals, from a strip of material in order to salvage the precious metal.
Solid State A silicone based control device to control electrical flow.
Solenoid An electromechanical magnetic device that usually engages a mechanical process while providing electrical connections simultaneously.
SPC Statistical Process Control The use of statistical techniques such as control charts to analyze a process or its outputs so as to take appropriate actions to achieve and maintain a state of statistical control and to improve the process capability. Identify the primary and secondary sources of variations and implement methods to reduce or eliminate them.
Spec review Specification review. A meeting to discuss requirements, prints and specifications and tolerances, materials etc. related to making the customer’s part.
Spot-Buy
see Annual
A term than describes a pricing feature to offer the most cost effective way for a customer to purchase their parts and take deliver in less than a 90 days for the entire volume.
Squirt(extrusion) A heading term describing the process of forming the shank of a part by forcing the material into a smaller diameter hole than the original wire size.
Stake A process or forming (mushrooming) the shank of a to clinch it to a blade or assembly.
Stamping A part made from strip material formed by dies in a punch. Some stampings are made to bend and act as a part of a switch, which a contact may be welded to or staked onto.
Standard cost A pricing process for raw material and labor to reflect the calculated cost a manufacture uses to establish a baseline cost of manufacturing a given part.
Stress Relieve Conditioning machine composite parts in a furnace at a specific temperature 600 degrees for about 3 hours to make them less rigid.
Switch A mechanical device used to control the flow of electricity through it to another device you operate for an on/off condition.
T back to top
Tape Weld(ing) A process that utilizes a reel of metal (tape that becomes the contact) made from a specific material that is cut and welded into place on a backing or blade in an automatic process.
Taper A name describing a ramping form of a small end gradually gets larger. Normally a taper is used to allow some dimension of a part be easily inserted into a hole or slot in another operation.
Temper A condition produced in metal by heating it and or mechanical treatment.
Tensile Strength A measurement that describes a degree that material can withstand being pulled apart from it self, when a specific load is applied.
Terminal Usually describes a part whose form is designed to plug in or be attached to another part or device to allow electricity to flow through it and is removable when required.
Thermostat A device designed to automatically interrupt the flow of electrical energy flowing through it to another device when it sense temperatures it is calibrated to respond too.
Tilts A raised side of a brazed contact that should rest flat on the backing.
TIR Total Indicator Read-out; a measurement comparison of the out-of-around dimensions of at least two diameters on a part.
Tool bit rings  
Tool Marks Physical and observable feature made on parts as a result of the tooling in the machines. Usually undesirable and not intentional.
Tri-metal Three metals normally with the main purpose of reducing cost using as little of the precious metal content as possible.
Troy Ounce A measurement of weight abbreviated. T.O
Tubular Refers to a rivet with a hole in the shank that usually goes through the entire part as in a "ventilated" part. Sometimes referred to as a semi-tubular.
Tungsten A refractory metal (element) used for certain properties.
U back to top 
Up mark An indicator mark purposely put into the tooling so it shows a specific side of a part that is visible to a person who needs to distinguish a top and a bottom of a part for brazing or assembly.
Upsetting A method of applying pressure on the shank end of a rivet or contact to make the material flow a desired way over a sufficient range of the backing or blade assembly.
V back to top 
Ventilated A part with a hole punched through it.
Voids Gaps or areas not filled in as desired
W back to top 
Weld Projection A small protrusion on the back of a contact that allows it to be fused into the part it is to be welded to.
Welding Controlled process of using electrical current to melt and fuse two materials together into a desired bond.
Wire Weld(ing) Wire electrode on a spool to bond by welding to a blade automatically cutting it and forming the cut piece welded to a desired shape.
WSM Workmanship Standards Manual, Norstan, Inc. book showing our (Norstan, Inc.) terminology and providing standards for manufacturing when customers don’t provide them.
Y back to top
Yield Strength The ability of a material to resist plastic deformation.
Norstan, Inc. • 10333 82nd Ave, Pleasant Prairie, WI 53158 • Phone: 800.244.8338
Sales/Customer Service Fax: 262.947.0777 • Fax: 262.947.0778 • info@norstaninc.com